Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.7
Location
8.0
Service
8.3
Dining
8.3
Guest reviews
8.2/10
based on 9 reviews
9.2
9.2/10 based on 1220 reviews
Travis
United States,
April
2024
8.2/10
The hotel has a slightly dated feel in the rooms but overall provides an exquisite stay with a lovely sitting area featuring a chaise lounge. The service is incredibly helpful, going above and beyond to assist guests, but the location may be slightly confusing even though it is near shopping and restaurants. The dining experience offers a wide variety of choices, making it a delightful option.
Rooms
8.0
The rooms are slightly dated but still provide a comfortable and cozy atmosphere.
Service
9.0
The service was exceptional, with staff going out of their way to assist guests with various needs.
Location
7.0
The location is conveniently close to shopping and dining options, though it may be a bit confusing to navigate initially.
Dining
9.0
The dining experience was fantastic, offering a wide selection of delicious dishes.
Facilities
Alastair
United Kingdom,
June
2023
8.0/10
The hotel offers a lovely stay with modern, clean rooms and comfy beds, along with helpful and friendly service. The location is great for exploring the city, although there are some minor issues with construction noise and parking fees. The dining experience is varied with a good buffet selection, but could use improvements in coffee service. Overall, a pleasant and convenient choice for a visit to Andorra.
Rooms
9.0
The rooms were lovely with comfy beds and plenty of space.
Service
8.0
The service was very helpful and friendly, especially the reception staff.
Location
8.0
The location is great for exploring Andorra, although slightly affected by the neighboring construction.
Dining
7.0
The dining experience was very good with a huge buffet selection, but could improve on the coffee service.
Facilities
8.0
The hotel facilities offer a variety of amenities for a comfortable stay.
Gladys
United Kingdom,
May
2023
8.8/10
The hotel has very spacious rooms on our floor, with helpful staff and a superb spa offering a variety of massages. The bathroom was nice and spacious, great for a clean and spacious stay. The staff was friendly, attentive, and helpful throughout my visit.
Rooms
9.0
The rooms are clean, spacious, and offer plenty of space.
Service
8.0
The staff are helpful and friendly, with service at the expected level for a 5-star hotel.
Location
9.0
The hotel is located centrally with easy access to all the town has to offer. Great for a lovely gastronomic experience.
Dining
9.0
The dining experience was excellent in breadth of offer and quality.
Facilities
9.0
The facilities were excellent and well-maintained.